daored Posted August 5, 2023 Share Posted August 5, 2023 43 minutes ago, And Its Smith said: NEW TICKET SYSTEM CHAOS SURPRISE. Queues already big Out of interest , how long has it taken you to get into the ground? Quote Link to comment Share on other sites More sharing options...
RedM Posted August 5, 2023 Share Posted August 5, 2023 No problem for me at all. Entered Atyeo end of the Dolman. Placed phone on top of the reader and walked straight in 2 mins ago. A steady flow of people but no queue as such. Plenty of stewards on hand helping people if needed. Concourse is very busy, you will spend longer queuing for a drink than scanning a digital ticket! Quote Link to comment Share on other sites More sharing options...
RedM Posted August 5, 2023 Share Posted August 5, 2023 32 minutes ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) I got a case which covers all of my phone like a book. My ticket scanned for me without any problem at all with the case Quote Link to comment Share on other sites More sharing options...
E.G.Red Posted August 5, 2023 Share Posted August 5, 2023 No problem at all in The South Stand Quote Link to comment Share on other sites More sharing options...
Barkhamred Posted August 5, 2023 Share Posted August 5, 2023 6 minutes ago, RedM said: I got a case which covers all of my phone like a book. My ticket scanned for me without any problem at all with the case Same for me 1 Quote Link to comment Share on other sites More sharing options...
James54De Posted August 5, 2023 Share Posted August 5, 2023 On 02/08/2023 at 13:21, Dollymarie said: The ONLY bit that makes me sad about not having physical cards anymore, is that I won’t have an actual card to add to the many I’ve collected over the years. As in they’ll just disappear from my phone wallet at the end of the season. My daughter has a season ticket this year, and I won’t have a card to put in her “box of stuff to look through when she’s grown up.” Yep, but that’s happening with everything. Boarding passes, concert tickets, etc. all things I would have previously kept. 1 Quote Link to comment Share on other sites More sharing options...
Aipearcey Posted August 5, 2023 Share Posted August 5, 2023 1 hour ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) Unfortunately I require an Allen key to take my case off and my ticket didn’t work today. It always works when paying in shops. In my opinion this is a club issue not mine and I won’t be carry a spare Allen key in my pocket to remove it just for matches 1 2 Quote Link to comment Share on other sites More sharing options...
Robbored Posted August 5, 2023 Share Posted August 5, 2023 My car share buddies and I all got in perfectly well. However the guy who sits next to me wasn’t so fortunate and couldn’t get in so had to go over to the ticket office. He reckoned that there were several others there so it obviously wasn’t as straightforward for everyone. Just a few teething problems I guess. Quote Link to comment Share on other sites More sharing options...
PhilC Posted August 5, 2023 Share Posted August 5, 2023 Simple enough for me. Didn't even unlock my phone. No suprises there then.... Quote Link to comment Share on other sites More sharing options...
shelts Posted August 5, 2023 Share Posted August 5, 2023 Quite a queue coming into the Dolman 15 minutes before kick off , City staffer with a laptop at the turnstile Quote Link to comment Share on other sites More sharing options...
Arden Red1 Posted August 5, 2023 Share Posted August 5, 2023 Didn't work for me in South Stand, steward said android not working then let me through Quote Link to comment Share on other sites More sharing options...
REDOXO Posted August 5, 2023 Share Posted August 5, 2023 They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! Quote Link to comment Share on other sites More sharing options...
Bristol_South_End Posted August 5, 2023 Share Posted August 5, 2023 3 minutes ago, REDOXO said: They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! I mean, respectfully if it didn't work for some people it may have been their problem? If you don't have NFC (the contactless technology) switched on then it won't work regardless of if you downloaded the ticket or not. Hopefully those people with that issue were helped to switch it on instead of just being let through as otherwise they will just have the same issue next time. Quote Link to comment Share on other sites More sharing options...
nickolas Posted August 5, 2023 Share Posted August 5, 2023 Worked perfectly for me ( shock!). However, the endless boredom of queuing to get up the dolman steps while your ticket is checked AGAIN is soul destroying. Then at H/T they cant be arsed to do it. 2 Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted August 5, 2023 Share Posted August 5, 2023 5 hours ago, Davefevs said: Anyone with thicker cases may need to take phone out of case (not saying you have btw) Good point Dave. My case is pretty thick and I had quite a bit of trouble getting it to activate my ticket (its now showing city v Brum on 5/8 btw). I'll try this technique next game. Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted August 5, 2023 Share Posted August 5, 2023 (edited) 3 hours ago, Aipearcey said: Unfortunately I require an Allen key to take my case off and my ticket didn’t work today. It always works when paying in shops. In my opinion this is a club issue not mine and I won’t be carry a spare Allen key in my pocket to remove it just for matches Maybe it's the sensitivity of the receivers in the readers that need adjusting. Or we've signed off on the low power version without realising the implications. (A bit like buying a DAB radio for £35, rather than a DAB+ for £40, and thinking you've got a right result.) Edited August 5, 2023 by Sleepy1968 Quote Link to comment Share on other sites More sharing options...
A Horse With No Name Posted August 5, 2023 Share Posted August 5, 2023 I have Android, and a thick leather case and it worked but I had to hold it at 45 degrees to the scanner. Quote Link to comment Share on other sites More sharing options...
Roger Red Hat Posted August 5, 2023 Share Posted August 5, 2023 1 hour ago, Bristol_South_End said: I mean, respectfully if it didn't work for some people it may have been their problem? If you don't have NFC (the contactless technology) switched on then it won't work regardless of if you downloaded the ticket or not. Hopefully those people with that issue were helped to switch it on instead of just being let through as otherwise they will just have the same issue next time. Didn't work for me. iPhone, and Apple Pay functions with no problem. Quote Link to comment Share on other sites More sharing options...
HomerRed Posted August 5, 2023 Share Posted August 5, 2023 I had a struggle and also had to be let in with a card. The helpful man who sorted it made several suggestions, including running the phone from top to bottom over the scanner. I was a bit dubious when the match changed from Preston to Birmingham on the ticket while I was in the queue. I thought, I'm not that late! The date was still correct though. I have used the phone to buy stuff, so thought it would be okay. Quote Link to comment Share on other sites More sharing options...
PhilC Posted August 5, 2023 Share Posted August 5, 2023 (edited) 2 hours ago, REDOXO said: They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! But it did work for me, and I am on Android (with a thick phone case) So not sure what the problem was? Certainy wasn't implying the user was the problem, It was just an observation... Edited August 5, 2023 by PhilC Quote Link to comment Share on other sites More sharing options...
PhilC Posted August 5, 2023 Share Posted August 5, 2023 13 minutes ago, PhilC said: But it did work for me, and I am on Android (with a thick phone case) So not sure what the problem was? Certainy wasn't implying the user was the problem, It was just an observation... On reflection this isn't the best response, as anyone could have had an issue for any number of reasons. @REDOXO you are right, so I hope this all gets sorted for everyone and there are no issues in the future. 1 Quote Link to comment Share on other sites More sharing options...
Lydered Posted August 5, 2023 Share Posted August 5, 2023 4 hours ago, Arden Red1 said: Didn't work for me in South Stand, steward said android not working then let me through 4 hours ago, REDOXO said: They way some say ‘it worked for me’ makes me laugh. It can read like if it didn’t work for you you’re the problem. I see there was problems with Android and quite a few update/.releases have been made to the ticket sales portions. Hopefully it will all get sorted! On Android also, mine didn't work. Was there an actual acknowledgment there was an issue with Android, or just feedback from us on here? Quote Link to comment Share on other sites More sharing options...
REDOXO Posted August 5, 2023 Share Posted August 5, 2023 26 minutes ago, Lydered said: On Android also, mine didn't work. Was there an actual acknowledgment there was an issue with Android, or just feedback from us on here? I don’t know. 1 Quote Link to comment Share on other sites More sharing options...
xerox6060 Posted August 6, 2023 Share Posted August 6, 2023 8 hours ago, Lydered said: On Android also, mine didn't work. Was there an actual acknowledgment there was an issue with Android, or just feedback from us on here? Mine initially showed the PNE ticket then showed Birmingham ticket for half an hour then showed Preston ticket again, then didn't work anyway Steward let me through a side gate near Lansdown turnstile .. 1 Quote Link to comment Share on other sites More sharing options...
Club and Country Posted August 6, 2023 Share Posted August 6, 2023 Anyone else's ticket in wallet still showing as Preston? Quote Link to comment Share on other sites More sharing options...
E.G.Red Posted August 6, 2023 Share Posted August 6, 2023 12 minutes ago, Club and Country said: Anyone else's ticket in wallet still showing as Preston? Yes mine. Showed Birmingham for the game but it worked (and its android!) Quote Link to comment Share on other sites More sharing options...
Admin phantom Posted August 6, 2023 Admin Share Posted August 6, 2023 13 hours ago, Robbored said: My car share buddies and I all got in perfectly well. However the guy who sits next to me wasn’t so fortunate and couldn’t get in so had to go over to the ticket office. He reckoned that there were several others there so it obviously wasn’t as straightforward for everyone. Just a few teething problems I guess. Used to see the occasional problem with cards in the past too, so I guess no change there 13 hours ago, shelts said: Quite a queue coming into the Dolman 15 minutes before kick off , City staffer with a laptop at the turnstile Same time I arrived, but queues were more to do with influx of people rather than turnstile issues as we moved very swiftly Quote Link to comment Share on other sites More sharing options...
Admin phantom Posted August 6, 2023 Admin Share Posted August 6, 2023 On 02/08/2023 at 13:21, Dollymarie said: The ONLY bit that makes me sad about not having physical cards anymore, is that I won’t have an actual card to add to the many I’ve collected over the years. As in they’ll just disappear from my phone wallet at the end of the season. My daughter has a season ticket this year, and I won’t have a card to put in her “box of stuff to look through when she’s grown up.” I wonder in the future if the club can produce a card that looks like the season card but is for commemoration purposes for people to keep? 1 Quote Link to comment Share on other sites More sharing options...
xerox6060 Posted August 6, 2023 Share Posted August 6, 2023 47 minutes ago, Club and Country said: Anyone else's ticket in wallet still showing as Preston? Yes still there .. Quote Link to comment Share on other sites More sharing options...
!james Posted August 6, 2023 Share Posted August 6, 2023 50 minutes ago, Club and Country said: Anyone else's ticket in wallet still showing as Preston? FAQ My Digital Season Ticket is not showing the next home match. A Season Ticket holder’s Digital Season Ticket will update to show the next available fixture, at least two days before the next match. Please ensure you have automatic updates enabled in Apple Wallet or Google Wallet 2 Quote Link to comment Share on other sites More sharing options...
Meh Posted August 6, 2023 Share Posted August 6, 2023 52 minutes ago, Club and Country said: Anyone else's ticket in wallet still showing as Preston? My iPhone is. Sure it will get refreshed soon. To be honest after yesterday they can leave it and I’ll just mill around the fans village 1 Quote Link to comment Share on other sites More sharing options...
TV Tom Posted August 6, 2023 Share Posted August 6, 2023 Stewards were just letting people walk through in the South Stand. No problem with the physical card, don't know why everyone didn't ask for one 1 Quote Link to comment Share on other sites More sharing options...
weepywall Posted August 6, 2023 Share Posted August 6, 2023 1 hour ago, Club and Country said: Anyone else's ticket in wallet still showing as Preston? Mine is showing the Birmingham game. Quote Link to comment Share on other sites More sharing options...
East End Old Boy Posted August 6, 2023 Share Posted August 6, 2023 41 minutes ago, TV Tom said: Stewards were just letting people walk through in the South Stand. No problem with the physical card, don't know why everyone didn't ask for one I for one more than happy going digital, forgot card once and had to pay a fee, which still grips with me! 1 Quote Link to comment Share on other sites More sharing options...
Red-Robbo Posted August 6, 2023 Share Posted August 6, 2023 1 hour ago, weepywall said: Mine is showing the Birmingham game. So's mine. But according to the e-ticket, we're playing Birmingham on the 5th of August. No wonder we were so poor yesterday. We were playing two teams at once! 1 Quote Link to comment Share on other sites More sharing options...
Pickle Rick Posted August 6, 2023 Share Posted August 6, 2023 For info. I am one of eight in our group of season card/ticket holders. Two of these are cards. Once delivered, I then downloaded them in my phone. I got ‘that’ email saying the card won’t be delivered… though it had; so it was a poorly worded generic email. Yesterday the card worked fine and I still have the e-card on my phone. So I have 2x seats on either a card or phone which will both work, using one of the two options per match Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Share Posted August 6, 2023 Interesting that some people’s phones have been showing Birmingham on 5 Aug. Wonder if the type of phone or whether phone software is up to date has a bearing. Mine is an iPhone with software up to date and I’ve not had that issue - access was also easy yesterday. In line with the FAQs, I don’t expect it to update to ‘Birmingham on 19 Aug’ until closer to the match. 1 Quote Link to comment Share on other sites More sharing options...
Red-Robbo Posted August 6, 2023 Share Posted August 6, 2023 24 minutes ago, eardun said: Interesting that some people’s phones have been showing Birmingham on 5 Aug. Wonder if the type of phone or whether phone software is up to date has a bearing. Mine is an iPhone with software up to date and I’ve not had that issue - access was also easy yesterday. In line with the FAQs, I don’t expect it to update to ‘Birmingham on 19 Aug’ until closer to the match. Might vary from phone-to-phone. My mate's e-ticket changed to the Birmingham match within seconds of him swiping in; mine changed at about 9pm last night. Both of our tickets say 5th August though. We both have android phones. Quote Link to comment Share on other sites More sharing options...
skinheadface Posted August 6, 2023 Share Posted August 6, 2023 My phone is now showing Wba 5th August 1 Quote Link to comment Share on other sites More sharing options...
miser Posted August 6, 2023 Share Posted August 6, 2023 1 minute ago, skinheadface said: My phone is now showing Wba 5th August You're not alone 1 Quote Link to comment Share on other sites More sharing options...
Snufflelufagus Posted August 6, 2023 Share Posted August 6, 2023 My next match is showing as west brom home on 5th August Quote Link to comment Share on other sites More sharing options...
Sleepy1968 Posted August 6, 2023 Share Posted August 6, 2023 (edited) 1 hour ago, skinheadface said: My phone is now showing Wba 5th August Mine too. It showed brum before that. Still got 5th August showing as the date. I honestly can't fathom how they've managed to do this. On the face of it I'd say programming error somewhere, especially if it's iterating through our opponents in game order. Maybe some counter is being incremented incorrectly when displaying the opposition. But given that it changes up and down, who knows. Edited August 6, 2023 by Sleepy1968 Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Share Posted August 6, 2023 Mine ‘disappeared’ from my wallet today. However it was sitting in my expired passes section - same as happens to train tickets etc - so it was still there and I just moved it back to the ‘live’ page. I don’t know if this is the normal process after each match and whether it would automatically move back to live when it is updated for Birmingham - but just thought I would mention in case others find it has ‘disappeared’ from their wallets and are concerned. Quote Link to comment Share on other sites More sharing options...
RedM Posted August 6, 2023 Share Posted August 6, 2023 8 hours ago, weepywall said: Mine is showing the Birmingham game. Same. But showing yesterdays date! Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Share Posted August 6, 2023 (edited) 2 hours ago, eardun said: Mine ‘disappeared’ from my wallet today. However it was sitting in my expired passes section - same as happens to train tickets etc - so it was still there and I just moved it back to the ‘live’ page. I don’t know if this is the normal process after each match and whether it would automatically move back to live when it is updated for Birmingham - but just thought I would mention in case others find it has ‘disappeared’ from their wallets and are concerned. Another tip: I just turned automatic updates off and on and it updated straight away to 19 Aug Birmingham. Edited August 6, 2023 by eardun 1 Quote Link to comment Share on other sites More sharing options...
Bristol Rob Posted August 6, 2023 Share Posted August 6, 2023 One thing I was hoping to benefit from with digital tickets, was the knowledge of knowing when the next home game was. I rarely check the fixtures. Turns out, it's yesterday - at home to Birmingham. How am I supposed to avoid IKEA and Tesco with such a strange system! - I'm in danger of having to use a calendar or something. The Doris is getting suspicious. 1 Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted August 6, 2023 Share Posted August 6, 2023 All three of my season tickets have vanished! Quote Link to comment Share on other sites More sharing options...
Offside Posted August 6, 2023 Share Posted August 6, 2023 Mine’s still showing the Preston game. Quote Link to comment Share on other sites More sharing options...
Barkhamred Posted August 6, 2023 Share Posted August 6, 2023 30 minutes ago, Dollymarie said: All three of my season tickets have vanished! In the used tickets part of the wallet (can’t remember how I found it but looked as someone had posted this earlier). I have put mine back but maybe we get new ones downloaded for the next match and don’t need these?? Quote Link to comment Share on other sites More sharing options...
MSN Red Posted August 6, 2023 Share Posted August 6, 2023 1 hour ago, eardun said: Another tip: I just turned automatic updates off and on and it updated straight away to 19 Aug Birmingham. This worked for me Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Share Posted August 6, 2023 2 hours ago, eardun said: Another tip: I just turned automatic updates off and on and it updated straight away to 19 Aug Birmingham. 17 minutes ago, MSN Red said: This worked for me Me too. Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Share Posted August 6, 2023 55 minutes ago, Dollymarie said: All three of my season tickets have vanished! What phone have you got. If it’s Apple then it’s probably done what mine did earlier and just gone into ‘expired’ items. Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted August 6, 2023 Share Posted August 6, 2023 8 minutes ago, italian dave said: What phone have you got. If it’s Apple then it’s probably done what mine did earlier and just gone into ‘expired’ items. iPhone. Will the next game just appear then? Edit. Just found Preston game ones in the expired bit. Quote Link to comment Share on other sites More sharing options...
chowie Posted August 6, 2023 Share Posted August 6, 2023 4 hours ago, Sleepy1968 said: Mine too. It showed brum before that. Still got 5th August showing as the date. I honestly can't fathom how they've managed to do this. On the face of it I'd say programming error somewhere, especially if it's iterating through our opponents in game order. Maybe some counter is being incremented incorrectly when displaying the opposition. But given that it changes up and down, who knows. At least it’s not like when the new web site started up or you’d have some else’s ticket 3 Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Share Posted August 6, 2023 2 minutes ago, Dollymarie said: iPhone. Will the next game just appear then? Mine went to ‘expired passes’. There was a little box at the bottom of the wallet saying ‘1 expired pass’ and it was there. If you can’t see that message, try going to ‘settings/wallet and Apple pay’ and you can ‘unhide’ expired passes. Once you’ve found it you can update it as per @eardun above, by switching auto update off and on again. I doubt it’s meant to happen like this every time! Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Share Posted August 6, 2023 (edited) 2 hours ago, eardun said: Another tip: I just turned automatic updates off and on and it updated straight away to 19 Aug Birmingham. I am struggling to find auto updates, where is this ? Took me long enough to find expired passes 10 minutes ago, italian dave said: I doubt it’s meant to happen like this every time! I did wonder if it would do it nearer the date Edited August 6, 2023 by 1960maaan Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Share Posted August 6, 2023 2 minutes ago, 1960maaan said: I am struggling to find auto updates, where is this ? Took me long enough to find expired passes I did wonder if it would do it nearer the date On the ticket: top right, little circle with … inside: pass details. I think you’re probably right that it will happen anyway! 2 Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Share Posted August 6, 2023 3 minutes ago, italian dave said: On the ticket: top right, little circle with … inside: pass details. I think you’re probably right that it will happen anyway! Mine still isn't showing, tried it a couple of times. I'll wait until we get nearer the game, won't panic just yet. Cheers though. Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Share Posted August 6, 2023 25 minutes ago, italian dave said: Mine went to ‘expired passes’. There was a little box at the bottom of the wallet saying ‘1 expired pass’ and it was there. If you can’t see that message, try going to ‘settings/wallet and Apple pay’ and you can ‘unhide’ expired passes. Once you’ve found it you can update it as per @eardun above, by switching auto update off and on again. I doubt it’s meant to happen like this every time! I agree. My wife’s ticket auto updated to 19 Aug Birmingham without her doing anything - that prompted me to switch auto updates off and on which worked for me (it may have happened automatically at some point I guess). She tells me that hers worked because, unlike me, she doesn’t bother looking at it every 5 mins!!! That’s probably the best tip (although I think I’d still check it 48 hours before the match!) 1 Quote Link to comment Share on other sites More sharing options...
italian dave Posted August 6, 2023 Share Posted August 6, 2023 9 minutes ago, 1960maaan said: Mine still isn't showing, tried it a couple of times. I'll wait until we get nearer the game, won't panic just yet. Cheers though. Yeah, no need to panic, I’m sure. It can’t be meant to happen like this. It’s called ‘automatic’ updates for a reason!! Still, gives us something else to talk about after an indifferent home game! 1 1 Quote Link to comment Share on other sites More sharing options...
BasSavage88 Posted August 6, 2023 Share Posted August 6, 2023 Tickets refresh 3 days before the game..why the **** are people worried 2 weeks before the game? 1 Quote Link to comment Share on other sites More sharing options...
MelksRed Posted August 6, 2023 Share Posted August 6, 2023 On 05/08/2023 at 18:16, Arden Red1 said: Didn't work for me in South Stand, steward said android not working then let me through What shite.....the only person in our group not to get in was using an iphone Quote Link to comment Share on other sites More sharing options...
Dollymarie Posted August 6, 2023 Share Posted August 6, 2023 12 minutes ago, BasSavage88 said: Tickets refresh 3 days before the game..why the **** are people worried 2 weeks before the game? Where did I say I was worried? I just don’t like my phone doing things I haven’t asked it to do 5 1 Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Share Posted August 6, 2023 11 minutes ago, BasSavage88 said: Tickets refresh 3 days before the game..why the **** are people worried 2 weeks before the game? Because its new tech and nobody told us what the **** to expect . You just get used to having a ticket on your phone, it disappears , I would be surprised if they were no questions . I'm waiting for this to start on my whats app group , probably as soon as the first ones notice it's gone. Quote Link to comment Share on other sites More sharing options...
BasSavage88 Posted August 6, 2023 Share Posted August 6, 2023 2 minutes ago, 1960maaan said: Because its new tech and nobody told us what the **** to expect . They told you new tickets would appear 3 days before a game Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 6, 2023 Share Posted August 6, 2023 16 minutes ago, BasSavage88 said: They told you new tickets would appear 3 days before a game Many of us ( I imagine) didn't see that. I assumed it would work that way but being a bit suspicious of new tech it still makes me nervous when things disappear you didn't expect too. Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Share Posted August 6, 2023 Just now, 1960maaan said: Many of us ( I imagine) didn't see that. I assumed it would work that way but being a bit suspicious of new tech it still makes me nervous when things disappear you didn't expect too. @1960maaan have you found it now? (In expired passes) Quote Link to comment Share on other sites More sharing options...
pongo88 Posted August 6, 2023 Share Posted August 6, 2023 I’ve followed all the tips given above (thanks) and then the pass showed the Birmingham match, but it was in the expired passes section for some reason. Then after selecting the “unhide” option it moved back to being a live pass. This is fascinating but there must be better ways of spending my time 1 1 Quote Link to comment Share on other sites More sharing options...
eardun Posted August 6, 2023 Share Posted August 6, 2023 7 minutes ago, pongo88 said: I’ve followed all the tips given above (thanks) and then the pass showed the Birmingham match, but it was in the expired passes section for some reason. Then after selecting the “unhide” option it moved back to being a live pass. This is fascinating but there must be better ways of spending my time I think we may find that if we don’t keep looking at/for it so much, all of this may happen automatically! That is certainly my wife’s experience - she only looked when I asked her to check hers (after mine had gone to expired) and hers was still in live and already updated to Brum on 19th. Whereas I was looking at it regularly and then saw it had moved to expired. 3 Quote Link to comment Share on other sites More sharing options...
1960maaan Posted August 7, 2023 Share Posted August 7, 2023 8 hours ago, eardun said: @1960maaan have you found it now? (In expired passes) Yep thanks , in expired passes . Didn't seem to change over last night, but showing Brum now. 1 Quote Link to comment Share on other sites More sharing options...
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